Care Specialist

Since opening in 2008, Certified Radon has grown to become Kansas City’s premier provider for radon testing services because of our commitment to safety, service  and  professionalism.  We’ve proudly served thousands of homeowners, property managers and commercial property owners.

Our team brings heart and hustle to each job, everyday. We don’t rest until we know our customers can breathe easy.  Our team member are all professionally trained and certified in radon testing and mitigation, unlike most other providers. And while certification is preferred Certified Radon will provide certification and training to all new hires.

Individuals in this position are required to undergo testing and continued education courses to obtain both national and state level certifications that are required to perform the mandatory tasks of this position. Certification and training are provided by Certified Radon within the first ninety (30) days of employment.

Non-Exempt
Part-Time and Full Time Available

Duties

• Set the standard for customer and client satisfaction by responding to customer requests in a timely and effective manner
• Responsible for cleanliness, scheduled maintenance, and proper use of company issued vehicle.
• Ensure accuracy in placement of radon measurement systems and recording results
• Attract and retain clients by answering product and service questions; suggesting information about related products and services
• Assures accuracy of customer records by inputting, recording, and updating account information in the CRM
• Other duties as assigned

Qualifications

• High school diploma; Associate’s degree preferred
• Minimum of 1-2 years of experience in related field
• Excellent customer service, communication, and time management skills
• Ability to multitask effectively and efficiently

Certified Radon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

Ideal candidate will embody and uphold our core values of heart, hustle, problem solving, and a winning attitude